Hardware Maintenance & Support
What is Hardware Maintenance & Support?
This service covers the ongoing care, repair, and troubleshooting of physical IT components—including servers, workstations, networking devices, and peripherals. It ensures your hardware remains in top condition and performs at its best.
Reliable hardware is essential to smooth business operations. HTH offers comprehensive Hardware Maintenance & Support services to keep your IT infrastructure running efficiently, minimize downtime, and extend the lifespan of your devices.
Features
Preventive Maintenance
Routine inspections, cleanings, and updates to prevent hardware issues before they occur.
Break-Fix Support
Prompt repair or replacement of faulty components to restore functionality quickly.
On-Site & Remote Support
Flexible support options for resolving hardware issues—either on-site or via remote diagnostics.
Hardware Performance Monitoring
Continuous tracking of device health to detect signs of wear, overheating, or failure.
Warranty & AMC (Annual Maintenance Contract) Management
Support for managing manufacturer warranties and customized maintenance contracts.
Replacement & Spare Parts Management
Fast sourcing and installation of genuine spare parts to minimize downtime.
Peripheral Device Support
Maintenance for printers, scanners, monitors, UPS systems, and other essential peripherals.
Lifecycle Planning & Upgrades
Guidance on when to repair, upgrade, or retire hardware to maximize ROI and performance.